Business Development Director Steve Haworth commented; "Griffin is
already recognised as the ISP of choice in the voice market. They
operate an uncongested voice-ready network and can set wholesalers up
selling own-branded broadband in five working days. By connecting
TeleWare's hosted applications directly with Griffin TeleWare resellers
can avoid the public Internet all together, giving them more control
over quality of service and the ability to prioritise voice."
"We are forming strategic relationships with major service
providers in the UK and Europe and are very excited about our
relationship with TeleWare. We deliberately do not offer our own IP
Centrex service to avoid conflict with our partners and are delighted to
work with TeleWare to provide even better voice-grade broadband to our
mutual customers," commented Adrian Sunderland, CTO Griffin Internet.
"We are pleased to have formed a relationship with a reliable
service provider to support the TeleWare hosted voice proposition,"
concluded Haworth.
Griffin have recently launched their MAX broadband product
available from all BT exchanges, which is significant for the voice
market, whilst quadrupling the maximum downstream speed to 8MBit/s the
maximum upstream also increases from 256Kbit/s to 832Kbbit/s.
Cost savings for SMEs running TeleWare voice solutions over
Griffins connectivity are obvious; they achieve free calls between sites
as well as inter-company calls. National and international calls are
greatly reduced as well as the requirement for multiple lines, resulting
in a reduced monthly line rental.
Over and above the cost savings achieve, the technology opens
up opportunities for the SMEs to deploy intelligent numbering so that
staff can be reached on a single number regardless of location. The
solution also allows SMEs to set up intelligent assistant, an
application that will route calls to other contacts when a number is
busy, reducing dropped calls. The technology also paves the way to easy
call recording solutions.