Source: Comms Business September 2009
Using Griffin's own MPLS IPVPN they were able to
receive calls and access the corporate network as if they were in the
office. Thankfully the outbreak was contained; all staff recovered
within a week and customer service statistics were unaffected.
Resellers may want to put similar plans into action
for themselves, but there is also an opportunity here to sell cost
effective, scalable remote working services to their own customers.
Andrew Dickinson, Sales & Marketing Director at
Griffin commented.
"With a third of the world's population now predicted
to contract swine flu in the next nine months many SMEs are looking at
contingency plans to get people out of the office. Demand for Griffin's
Agile MPLS for remote working has rocketed and with our Partners we are
closing around 50% of bids we work on."
Clare Frost, Head of Marketing at one of Griffin's
partners, Freedom Communications added.
"We didn't notice a difference and continued to be
well supported by Griffin during this period. We were so impressed that
we teamed up with Griffin to create a campaign to target our own
customers and are pleased to say that we are currently working on a
number of new MPLS remote working opportunities in our base. The pre-bid
sales team are on hand to help us design bespoke solutions and our
Partner Manager is there to help us win the bids."