Source: Comms Business August 2009
The survey was filled out online by clicking through
the email and
all participants were entered into a draw to win £200 of M&S
vouchers.
Questions were unprompted and answers were collected in free text
fields.
Griffin Internet was named as the single
company that comes to
mind first as the market-leading Internet Services Provider to the
Reseller
community with 25% followed by BT with 24%.
Technical ability, support, quality of services and reliability were key
factors that Resellers felt that the market-leader had that others did
not.
Price
also came up as a factor when deciding on a channel ISP Partner.
BT was named ISP of choice for MPLS networking with 22%
followed by Griffin with 14% of Resellers rating them in second place.
Andrew Dickinson, Sales and Marketing
Director, Griffin Internet
commented, "Griffin encourages structured feedback like
this from the market because as a business-only, channel-only ISP we are
only successful when our Partners are. We are thrilled to be considered
the market-leading ISP to the Reseller channel and particularly pleased
that after only a year from launch our Agile MPLS product is second
only to BT, who have dominated the MPLS IPVPN market for years."