Products & Services

Broadband

To order this product, please contact the sales department:
E-mail: sales@griffin.com | Tel: 0870 8040804

CopperStreamOffice

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Self install Broadband package for business users with one or more computers.

  • 24 x 7 Internet access*
  • Up to 8000Kb/s download speeds**
  • Up to 800Kb/s upload speed
  • Minimum downstream throughput 1200K of rated bandwidth for MAX****
  • Unlimited email addresses
  • Reverse DNS entries
  • 500MB web space
  • 8 Static IP addresses (5 useable)
  • SMTP access for any domain name
  • High quality news group access*
  • No port blocking
  • No proxy servers
  • Service guarantees available
  • Fully redundant network, multiple pops and peering
  • Dedicated account management
  • Dedicated technical support
  • Installation within 10 working days***

CopperStream Office MAX - £69.99 per month - see also Homeworker Max One-off activation fee for lines without broadband - £40.00
Migration from another ISP is free of charge

During the first 10 days of service on ADSL MAX the line speed will regularly change, resetting the connection to the exchange every time. You may experience intermittent service during this period for that reason we are unable to report a fault. This is the MAX service settling down to achieve the best rate possible.

Benefits

  • Always on, high speed, Internet access
  • Rate adaptive service for increased reliability (MAX only)
  • Faster upstream speeds
  • Real-time email retrieval
  • Ability to plan budgets with fixed costs
  • Improved efficiency
  • Increased productivity
  • Reduced costs
  • Transfer to Griffin Internet for free

* Non business traffic may be restricted within business hours in order to protect legitimate business traffic. More specifically we may restrict peer to peer and news group traffic from 9am to 6pm.

**Top speeds can vary significantly, in particular because of a user’s distance from their local exchange.

Griffin Service Guarantees

***Provisioning

Griffin guarantees that, providing you don’t have DACS on your line and there is capacity at the BT exchange, your broadband service will be installed and working within 10 working days (not including weekends and bank holidays). If we fail to meet this commitment we will refund your connection charge in full.

****Applied for 90% of the time for MAX achieving speeds above 2272Kb/s.

Enhanced Care

For only £10 per month Griffin will add Enhanced Care to your broadband line. We will guarantee to fix any Broadband fault within 1 working day and promise to keep you updated with progress at least every 2 hours. If we fail on this commitment we will refund you twice the downtime. To subscribe to Enhanced Care please call sales on 0870 8040804.

All prices exclude VAT.