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For more information please contact:
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Features
- Up to 1GB fully managed IP connectivity
- Wires only 2Mb/s to multi GB, point to point and point
to multi-point circuits
- EFM in over 600 PoPs
- ADSL backup service option
- Free static IP addresses
- Full UK coverage
- Full MPLS core network
- Griffin end user liquidation protection**
Benefits
- Competitive connectivity solutions from major carriers
- Excellent bid support from pre-sales and dedicated
Account Managers
- Fully monitored and managed services with Juniper
router as standard
- Free alerts for detected faults
- Up to 99.99% SLA with money back guarantees
- Limits the risk of an SME going into liquidation**
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Ethernet is the flavour of the month but choosing the wrong supplier for your customers now could mean a big headache later on. Andrew Dickinson, MD Griffin explains.
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Adrian Sunderland, Technology Director of Griffin Internet writes about Ethernet in the First Mile (EFM) services.
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Leased lines & Ethernet circuits
Griffin offers circuits from 2Mb/s leased lines up to multi-gigabit Ethernet circuits suitable for direct Internet
access, MPLS VPNs and point to point connections. We provide circuits from all of the major UK network
operators giving us one of the largest footprints for coverage within the UK for high speed Internet and site
to site connectivity. National and local Ethernet is very competitive across the UK. We offer a 99.9% Service
Level Agreement (SLA) on our leased circuits and a 99.99% SLA with a failover option. All of our Internet leased
line and Ethernet services can be supplied as a managed service with router included, or as an unmanaged
'wires only' service. Griffin proactively monitors all managed circuits on a 24/7 basis.
Ethernet in the First Mile (EFM)
EFM mixes new technology with 'old world' copper in the first mile. EFM is important because it is the next
step in the transition to fast, reliable and affordable IP connectivity. Ethernet offers true un-contended,
symmetric and guaranteed bandwidth which is compatible with Griffin’s bespoke QoS (Quality of Service) products and services.
Speeds from 1Mb/s to 20Mb/s* can be achieved over multiple copper pairs using EFM technology.
ADSL backup
2Mb/s leased lines and Ethernet circuits are available with a backup solution in the form of a second service
over ADSL. Customers with business critical services requiring a 99.99% service availability are advised
to take this option. In the unlikely event of a service outage Griffin will refund up to 20% of the monthly
recurring charge, which is directly related to the amount of downtime. The standard ADSL backup service
is an IPStream Connect MAX Premium circuit.
Bespoke solutions
Griffin has an experienced pre-sales team and can design bespoke solutions to meet even the most complex
of requirements, including leased line or Ethernet circuit failover options. Please contact us for more details
of this service.
Wires only Internet and VPN
This service is suitable for Partners wishing to supply their own hardware, maintenance and support packages.
We offer a 99.9% best efforts SLA as standard with this service.
This solution is designed for Partners wishing to install and support their own hardware with an experienced
first line support team.
Wires only point to point
Griffin offer off-net point to point and point to multi-point services as a wires only service. Griffin is uniquely
positioned to offer competitive pricing from major carriers across the UK.
Data rates
Griffin offers Partners the ability to buy bandwidth separately from the circuit speed, enabling customers to
plan future growth without worrying about high set-up fees for additional pipes. Partners could for example
purchase a 100Mb/s circuit with 10Mb/s committed data rate and can increase the CDR as and when required.
End user liquidation protection**
Griffin is the first to be able to offer a liquidation protection which limits the cancellation penalty to 12
months on any Ethernet or EFM circuit, whatever the contract term.
*Only available on TTB EFM.
**Terms and conditions apply.