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BT is now advertising 20Mb broadband and with initiatives like Fibre to the Cabinet (FTTC) speeds are set to double again. Enterprises would be interested in using this super-fast broadband for private networking and leased line replacement if only SLAs were better. Andrew Dickinson, Sales & Marketing Director at Griffin Internet looks at ways in which Resellers can get more revenue and margin out of broadband and offer a business-grade SLA.
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